Frequently Asked Questions - Health Services

If my son/daughter requires medical attention, how will expenses be handled? 

Most primary care rendered at Student Health Services is done at no charge because they are prepaid through the general University fee. There are additional charges for specific services including lab tests, X-rays, physical therapy, certain special procedures, annual gynecological exams, certain clinic services and pharmacy purchases.

Student Health Services is a participating provider with Anthem Blue Cross Blue Shield of Connecticut, affiliated with Blue Shield organizations nationwide, and with Health Net. Student Health Services will bill these two plans directly for all chargeable services to the member for whom insurance information is on file at time of service.

The Student Health Services Pharmacy participates in a wide network of prescription medication billing programs. Your Insurance Card or coverage information must be presented each time prescriptions are filled.

Students are responsible for the completion of claim forms and the submission of bills when covered by either the University-sponsored insurance plan or another private insurance carrier. All services other than those for which claims are filed with Blue Cross Blue Shield, Physicians Health Services, or paid at time of service, are charged to students’ fee bills.

Itemized bills are available at the time of service for all chargeable services.

Questions about health insurance can be directed to the Student Health Services Billing and Insurance Office at (860) 486-0745.

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My son/daughter needs allergy injections; how is this arranged? 

Student Health Services has an allergy clinic that is available to students who have already begun receiving shots for hypo-sensitization. The student must bring his or her own serums and written schedules from a private allergist to the clinic at Student Health Services. The telephone number for the allergy clinic is (860) 486-0773.

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What types of services does the University Health Services offer? 

The University of Connecticut Health Services is a health care facility which is fully accredited by the Accreditation Association of Ambulatory Health Care Facilities. A wide range of services are offered to students here, including primary health care, acute care (non-life-threatening), mental health counseling, in-patient care, laboratory, radiology, physical therapy, and pharmacy.

Specialized services and programs include a women’s clinic, allergy clinic, athletic medicine, nutritional counseling, health education, a cold self-care center, HIV antibody testing, special health clinics, and substance abuse prevention education.

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What about health insurance for my son/daughter? 

All full time students are required by the University of Connecticut to maintain health insurance coverage. Students may choose to be covered for accidents and illnesses through a personal insurance policy, a plan carried by their parents, or a group policy sponsored by the University, which is sold and administered through a private insurance agency under contract to the University.

Students will automatically be enrolled in the group policy sponsored by the University unless he/she completes the waiver form found on the Student Admin System website. Students will need to use their Student Admin System ID number to log in. The fee for the University sponsored Health Insurance plan will be determined in April ‘08 for the 2008-2009 academic year.

The University uses what is called a “hard waiver” system to assure student health coverage. This means students will be AUTOMATICALLY enrolled in and billed for the University-sponsored plan. In other words, if you do nothing, they are automatically enrolled. If your student already has insurance coverage and wishes to decline the University plan, an on-line form must be completed. The University-sponsored insurance plan may be waived only on the condition that there is already insurance coverage in force for your student.

If waiver form is not submitted, it will be assumed that coverage is accepted under the University sponsored health insurance plan, and the charge for that coverage will be placed on your fee bill.

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What type of inoculations does my son/daughter need to attend UConn? 

The State of Connecticut, and the University, mandates that all students show evidence of a series of vaccinations offering protection against measles (rubeola), and German measles (rubella). A current (within four months of the start of classes) PPD/Montoux test for tuberculosis is also required. Vaccination against Hepatitis B is strongly recommended and may be required by certain clinical programs. Additionally, the American College Health Association and Centers for Disease Control and Prevention require that college freshmen living in residence halls are vaccinated for meningococcal disease due to their increase risk of bacterial meningitis.

Students who cannot make arrangements to obtain a meningitis inoculation from their private physician should access the Student Health Services Website. The University’s health record requirements have been developed in cooperation with the Connecticut Department of Public Health. They are intended to protect the health of the entire student community.

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