Frequently Asked Questions - Health Services

If my son/daughter requires medical attention, how will expenses be handled? 

Student Health Services (SHS) utilizes “fee for service” billing. SHS charges office visit fees (comparable to those at a private healthcare provider’s office) each time a student receives care from a medical or nursing care provider.

Additional charges may be incurred for laboratory testing, pharmacy items, x-rays, special medical procedures, and visits with specialists. The Women's Clinic also charges for annual gynecological exams. Many of these charges are reimbursable by the University-sponsored plan or other private health insurance plans.

Consultations with the telephone advice nurse, health education services, and physical activity counseling are provided at no charge.

Student Health Services is a participating provider with Aetna, Anthem Blue Cross/Blue Shield, CIGNA and HealthNet. Student Health Services will bill these plans directly and will accept payment of contractually negotiated fees as payment in full. Students are responsible for any copayments, coinsurance or deductible amounts, which can be paid at time of service (cash, check or Husky Bucks) or placed on your student's fee bill.

The Student Health Services Pharmacy participates in a wide network of prescription medication billing programs. Your student's Insurance Card information must be presented each time prescriptions are filled.

If your student chooses to be covered by the university sponsored student health insurance plan (Aetna Student Health), most services performed at SHS (related to illness, injury or accident) are covered at 100% with no copayment. SHS will file the claim directly.

If your student's insurance coverage is through any carrier other than those listed above, the charge will be considered “self pay” and your student will be responsible for full payment of any office visit, laboratory or radiology fees. The charges can be paid at time of service or placed on your student's fee bill.

If your student has coverage through a health maintenance organization (HMO) your student may not be reimbursed for services rendered by out of plan providers; this may include Student Health Services. Check your student's plan to be sure by using the contact information on the back of their insurance card.

Itemized bills are available at the time of service for all chargeable services.

Questions about health insurance can be directed to the Student Health Services Billing and Insurance Office at (860) 486-0745.

For more information visit Student Health Services website.

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My son/daughter needs allergy injections; how is this arranged? 

Student Health Services has an allergy clinic that is available to students who have already begun receiving shots for hypo-sensitization. The student must bring his or her own serums and written schedules from a private allergist to the clinic at Student Health Services. The telephone number for the allergy clinic is (860) 486-9494.

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What types of services does the University Health Services offer? 

The University of Connecticut Health Services is a health care facility which is fully accredited by the Accreditation Association of Ambulatory Health Care Facilities. A wide range of services are offered to students here, including primary health care, acute care (non-life-threatening), mental health counseling, in-patient care, laboratory, radiology, physical therapy, and pharmacy.

Specialized services and programs include a women’s clinic, allergy clinic, athletic medicine, nutritional counseling, health education, a cold self-care center, HIV antibody testing, special health clinics, and substance abuse prevention education.

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What about health insurance for my son/daughter? 

All full time students are required by the University of Connecticut to maintain health insurance coverage. Students may choose to be covered for accidents and illnesses through a personal insurance policy, a plan carried by their parents, or a group policy sponsored by the University, which is sold and administered through a private insurance agency under contract to the University.

Students will automatically be enrolled in the group policy sponsored by the University unless he/she completes the waiver form found on the Student Admin System website. Students will need to use their Student Admin System ID number to log in. The fee for the University sponsored Health Insurance plan will be determined in April ‘09 for the 2009-2010 academic year.

The University uses what is called a “hard waiver” system to assure student health coverage. This means students will be AUTOMATICALLY enrolled in and billed for the University-sponsored plan. In other words, if you do nothing, they are automatically enrolled. If your student already has insurance coverage and wishes to decline the University plan, an on-line form must be completed. The University-sponsored insurance plan may be waived only on the condition that there is already insurance coverage in force for your student.

If waiver form is not submitted, it will be assumed that coverage is accepted under the University sponsored health insurance plan, and the charge for that coverage will be placed on your fee bill.

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What type of inoculations does my son/daughter need to attend UConn? 

The State of Connecticut, and the University, mandates that all students show evidence of a series of vaccinations offering protection against measles (rubeola), and German measles (rubella). A current (within four months of the start of classes) PPD/Montoux test for tuberculosis is also required. Vaccination against Hepatitis B is strongly recommended and may be required by certain clinical programs. Additionally, the American College Health Association and Centers for Disease Control and Preventionrequire that college freshmen living in residence halls are vaccinated for meningococcal disease due to their increase risk of bacterial meningitis.

Students who cannot make arrangements to obtain a meningitis inoculation from their private physician should access the Student Health Services website. The University’s health record requirements have been developed in cooperation with the Connecticut Department of Public Health. They are intended to protect the health of the entire student community.

Proof of immunity to Varicella (Chicken Pox) and Mumps will be required for all students starting fall semester 2010, but we recommend your student meet this requirement now. Visit Immunization Requirements for more information.

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